MENU
Our commitment is to a service that is quick, accurate and friendly to all customers at any time. All target are based on a receipt of a complete application
 Corporate management section  Timeline :-
  • Reply to public complaint
  • Mail reply

 

7 days
7 days

 Financial section  Timeline :-
  • Counter services
  • Received payment and receipt
  • Claims
  • Payment of deposits

 

5 Minute
1 Minute
14 Days
7 Days

 Planning section  Timeline :-
  • Approval of planning permission
  • Land development application
  • Type change and land border break application
  • Road and park naming
  • Landscaping approval
  • Playground maintenance
  • Information supply regarding Pendang district

60 Days
90 Days
2 Days
7 Days
14 Days
2 Days
1 Day

 Engineering section  Timeline :-
  • Inhabitation approval
  • Building plan approval
  • Additional building approval
  • Engineering plan approval
  • Temporary building permit approval
  • Billboard approval

 

14 Days
45 Days
14 Days
45 Days
7 Days
7 Days

 City service section  Timeline of license approval :-
  • Restaurant/eateries (composite)
  • Thread (composit )
  • Factories (composite)
  • Hotel (composite)
  • Temporary business
  • Small hawkers (temporary)
  • Advertisement

 

7 Days
7 Days
7 Days
7 Days
7 Days
1 Day
1 Day

   Approval timeline for filling business premises

7 Days

 Trash collection services :-  A. Fixed locations
  • Markets
  • Suburbs
  • Industry
  • Hotel
  • Institutions
  • Hospital
  • Tourist area/recreation
  • Condominium / apartments
  • Government complex
  • Royal residence

Every day
Three times/week
Twice a week
NA
NA
NA
Every day
NA
Every day
NA

   B) House to house

NA

   C ) Timeline of service cycles :-
  • Monsoon drain
  • Suburbs drain
  • Business area drain
  • Dirt drain ( town edge/town )

 

monthly
monthly
daily
14 Days

   D) Grass trimming time cycle :-
  • Main road
  • Open spaces
  • Suburbs

 

14 Days
21 Days
14 Days

 Evaluation section
  • Reply timeline for objection of assessment taxed
  • Approval for owner change

7 Days
7 Days